Privacy Policy
Table of Contents
It is important that you read this privacy policy along with any other privacy notice we may provide on specific occasions so that you are fully aware of how and why we are using your data.
Introduction
Dunes Safari Tour SARL, with its commercial registry number 133989 at the Tribunal de Marrakech, (referred to as “Safari Sahara”, “we”, “us” or “our” in this privacy policy) respects your privacy and is dedicated to protecting your personal data under the Moroccan law No. 09-08.
This law aligns with global data protection principles, including those related to the collection, processing, and storage of personal data, as well as individuals’ rights regarding their personal data.
Important Information
Purpose of This Privacy Policy
Data Controller
Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:
- Identity Data: Includes first name, last name, username, passport number, national identity card number or similar identifier.
- Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
- Financial Data: Includes bank account and payment card details.
- Transaction Data: Includes details about payments to and from and other details of products and services you have purchased from us.
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences and feedback.
- Usage Data: Includes information about how you use our website, products, and services.
- Marketing Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as it does not directly or indirectly reveal your identity.
Special Categories of Personal Data
We collect details about your dietary requirements, health, gender and weight for travel arrangements, which may reveal information about your health or religious beliefs. We process this data only with your explicit consent, necessary for the provision of your travel services.
If you fail to provide personal data where we need to collect personal data by law, or under the terms of a contract we have with you, we may not be able to provide you with our travel services.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Mostly, we will use your personal data in the following circumstances:
- To perform the contract we have entered into with you.
- Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
Purposes for Which We Will Use Your Personal Data
We have prepared a detailed document in a table format a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
(*) We recommend reviewing this document to understand the specifics of our data processing activities and the measures we take to protect your privacy.
1.8 MB — Personal-Data-Processing.pdf
Disclosures of Your Personal Data
External Third Parties
Service providers acting as processors based [specify location] who provide IT and system administration services.
Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, and insurers based in Morocco who provide consultancy, banking, legal, insurance, and accounting services.
HM Revenue & Customs, regulators, and other authorities acting as processors or joint controllers based in Morocco who require reporting of processing activities in certain circumstances.
International Transfers
We share your personal data within the Dunes Safari Tour SARL company. This will involve transferring your data outside the country.
We ensure your personal data is protected by requiring all our business partners to follow the same rules when processing your personal data. These rules are called “binding corporate rules.”
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
Your Legal Rights
Request Access to Your Personal Data
Request Correction of Your Personal Data
Request Erasure of Your Personal Data
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
How to Exercise Your Rights
If you wish to exercise any of the rights described above, please contact us using the contact details provided. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it might take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
Changes to This Privacy Policy
For any questions or requests regarding this privacy policy and our privacy practices, or if you wish to exercise any of your rights as described above, please contact us at info@safarisahara.com
Thank you for trusting us with your personal information.
