Privacy Policy

Last Updated April 4, 2024

Table of Contents

It is important that you read this privacy policy along with any other privacy notice we may provide on specific occasions so that you are fully aware of how and why we are using your data.

Introduction

Dunes Safari Tour SARL, with its commercial registry number 133989 at the Tribunal de Marrakech, (referred to as “Safari Sahara”“we”, “us” or “our” in this privacy policy) respects your privacy and is dedicated to protecting your personal data under the Moroccan law No. 09-08.

This law aligns with global data protection principles, including those related to the collection, processing, and storage of personal data, as well as individuals’ rights regarding their personal data.

Important Information

Purpose of This Privacy Policy

This privacy policy aims to inform you about how we handle your personal data when you interact with us, whether via our website, email, phone, or otherwise, and to inform you about your privacy rights and protections under the Moroccan law No. 09-08.

Data Controller

Dunes Safari Tour SARL is the controller and responsible for your personal data. If you have any questions about this privacy policy or our privacy practices, please contact us at info@wordpress-1297958-4719166.cloudwaysapps.com.

Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

  • Identity Data: Includes first name, last name, username, passport number, national identity card number or similar identifier.
  • Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
  • Financial Data: Includes bank account and payment card details.
  • Transaction Data: Includes details about payments to and from and other details of products and services you have purchased from us.
  • Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences and feedback.
  • Usage Data: Includes information about how you use our website, products, and services.
  • Marketing Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as it does not directly or indirectly reveal your identity.

Special Categories of Personal Data

We collect details about your dietary requirements, health, gender and weight for travel arrangements, which may reveal information about your health or religious beliefs. We process this data only with your explicit consent, necessary for the provision of your travel services.

If you fail to provide personal data where we need to collect personal data by law, or under the terms of a contract we have with you, we may not be able to provide you with our travel services.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Mostly, we will use your personal data in the following circumstances:

  • To perform the contract we have entered into with you.
  • Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.
Please see the detailed section below for more information on how we use your personal data and the lawful bases we rely on to do so. We have also identified our legitimate interests where appropriate.

Purposes for Which We Will Use Your Personal Data

We have prepared a detailed document in a table format a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

file_type_pdf2

(*) We recommend reviewing this document to understand the specifics of our data processing activities and the measures we take to protect your privacy.

1.8 MB — Personal-Data-Processing.pdf

Disclosures of Your Personal Data

We may share your personal data with external third parties & internal third parties within us for the purposes set out in this privacy policy.

External Third Parties

Service providers acting as processors based [specify location] who provide IT and system administration services.

Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, and insurers based in Morocco who provide consultancy, banking, legal, insurance, and accounting services.

HM Revenue & Customs, regulators, and other authorities acting as processors or joint controllers based in Morocco who require reporting of processing activities in certain circumstances.

International Transfers

We share your personal data within the Dunes Safari Tour SARL company. This will involve transferring your data outside the country.

We ensure your personal data is protected by requiring all our business partners to follow the same rules when processing your personal data. These rules are called “binding corporate rules.”

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

Request Access to Your Personal Data

Request access to your personal data (known as a “data subject access request”). This enables you to receive a copy of the data we hold about you and to check that we are lawfully processing it.

Request Correction of Your Personal Data

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request Erasure of Your Personal Data

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data.

Object to processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing your personal data.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: if you want us to establish the data’s accuracy; where our use of the data is unlawful but you do not want us to erase it; where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request transfer of your personal data.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Right to withdraw consent.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

How to Exercise Your Rights

If you wish to exercise any of the rights described above, please contact us using the contact details provided. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it might take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.

Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. We will notify you of any changes by posting the new privacy policy on this page. We may also decide to notify you in other ways about the processing of your personal information, but posting on our website is always a method we will use.

For any questions or requests regarding this privacy policy and our privacy practices, or if you wish to exercise any of your rights as described above, please contact us at info@wordpress-1297958-4719166.cloudwaysapps.com

Thank you for trusting us with your personal information.

Call Us

+212 6 5149 3572

Email Us

info@safarisahara.com

Get Directions

Sidi Ghanem N°dh7, Marrakesh

Get in touch today

We always aim to reply within 24 hours.